Activation Guide-Android

This page will guide you through the process of utilizing the XPIN eSIM service on Android.

Encountered Issues with KYC

Currently, among the countries and regions supported by XPIN eSIM services, only Hong Kong and Taiwan require KYC. If the KYC link does not automatically appear when you activate your eSIM service, you can click Here to undergo KYC verification.

eSIM Setting - Android

Settings-Network and Internet
SIMs +
Add eSIM
Download eSIM
Scan the QR code
Success

After setting to eSIM data, reboot the device 1-2 times.

  1. In the SIM card manager, the available SIM lines and SIM lines are displayed along with the Active switch on the phone.

  2. In the main SIM card menu, set the line for mobile data to eSIM.

  3. Kindly ensure that data roaming is enabled to activate the eSIM connection.

  4. Ensure your device is connected to the network when downloading the eSIM, as each QR code can only be downloaded and installed once. We recommend downloading and activating it in advance before departure.

  5. If your eSIM has been successfully installed, please ensure that data roaming for the eSIM is enabled; otherwise, you may not be able to connect.

    In case of any connectivity issues, please first check whether data roaming is turned on.

PreviousActivation Guide-iOSNextSecurity and Privacy

Last updated

Was this helpful?