Activation Guide-iOS
This page will guide you through the process of utilizing the XPIN eSIM service on iOS.
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This page will guide you through the process of utilizing the XPIN eSIM service on iOS.
Last updated
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Encountered Issues with KYC
Currently, among the countries and regions supported by XPIN eSIM services, only Hong Kong and Taiwan require KYC. If the KYC link does not automatically appear when you activate your eSIM service, you can click to undergo KYC verification.
eSIM Setting - iOS
If you are unable to set up your eSIM, please upgrade your phone's operating system to the latest version before using the ESIM. (iOS should be at least version 15.0 or higher)
After setting to eSIM data, reboot the device 1-2 times.
Click 'Main' for main line/iMessage/FaceTime.
Cellular Data→click on Cellular data, turn off 'Allow cellular data switching' and click 'Continue'.
Kindly ensure that data roaming is enabled to activate the eSIM connection.