Activation Guide-iOS

This page will guide you through the process of utilizing the XPIN eSIM service on iOS.

iOS Device (iPhone) Detailed Installation Guide

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Before Installation, Please Ensure:

• Your device supports eSIM.

• Your device is not carrier-locked.

• You have a stable Wi-Fi or cellular connection.

Important Notice

eSIM installation requires an active internet connection. Please complete the installation in advance, and only enable the eSIM and turn on data roaming after arriving at your destination.

Each QR code / activation code can be used on one device only and cannot be reused on multiple devices.

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Compatible models: iPhone XS / XR / 11 / 12 / 13 / 14 / 15 / 16 / 17 series System support: iOS 18+ to iOS 26+ (2026 latest process)

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Preparation Steps

1. Open Settings > General > About. Scroll down to Carrier Lock — it must show “No SIM restrictions” (Unlocked).

2. Go to Settings > Cellular and confirm that “Add eSIM” is available.

3. Log in to the XPIN official website or MiniApp → sign in to the account used to purchase the eSIM → go to “My eSIM” → find your plan → tap “Install” → a QR code and manual activation code will appear (save/copy as backup).

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Installation Steps (~3–5 minutes)

Recommended — QR Code (Fastest)

1. Open Settings → Cellular. Scroll down and tap Add eSIM / Add Cellular Plan.

2. Select Use QR Code.

3. Tap Scan QR Code.

4. Use the camera to scan the QR code provided by XPIN.

   • If the QR code is on the same iPhone: Copy the activation code provided by XPIN → tap Enter Details Manually → paste the DP_Address and activation code.

5. When “Activate eSIM” appears on the screen, tap Continue. The system will automatically download the profile (requires a stable network connection, approx. 10–30 seconds). Do not exit the process.

6. Select the eSIM usage scenario (any option — does not affect usage).

7. Choose the default lines:

   • Default Voice Line: select your existing physical SIM or a SIM used for calls and SMS.

   • Default Data Line: recommended: XPIN eSIM.

8. Tap Done.

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Start Using the eSIM

1. After arriving at your destination: Go to Settings → Cellular → XPIN eSIM → Turn On.

2. Open eSIM settings and make sure:

   • The eSIM is enabled

   • Data Roaming is turned ON

3. Turn on Airplane Mode for 10 seconds, then turn it off.

4. You can have up to 2 active SIMs/eSIMs at the same time (physical SIM + eSIM or dual eSIM). Your iPhone can store at least 8 eSIM profiles, and you can switch between them freely as needed.

5. Make sure your current location is covered by your data plan. XPIN supports connectivity in up to 149 countries and regions. If your destination is not included in your current plan, the eSIM will not connect. However, you can purchase a new data plan to extend coverage and data allowance without changing the eSIM.